At Ride N Care Services, we aim to provide smooth, reliable, and satisfactory service experiences. This Cancellation and Refund Policy explains how 1. Cancellation Timeframe
- Customers may cancel their booking up to 1 hour prior to the scheduled service time without any cancellation charges.
- Cancellations made within 1 hour of the scheduled service time will attract a cancellation fee.
2. Cancellation Fee
- A cancellation fee of ₹199 will be applicable for:
- Late cancellations
- Technician already dispatched
- Operational costs incurred
This fee compensates for reservation blocking, technician allocation, and logistics preparation.
3. No-Show Policy
- If a customer fails to be available at the scheduled service time without prior cancellation:
- The full service amount will be charged
- No refund shall be issued
4. How to Cancel a Booking
Customers can cancel a booking through:
- 📞 Phone: 8069409289
- 📧 Email: ridencareinfo@gmail.com
- 🌐 Website / Mobile App (if applicable)
5. Refund Processing
- If the cancellation is eligible for a refund:
- The refund (after deduction of applicable charges) will be processed to the original payment method
- Refunds may take 5–7 business days to reflect
6. Exceptions
Ride N Care reserves the right to:
- Waive cancellation charges in case of:
- Medical emergencies
- Natural calamities
- Technical issues from our end
- Modify this policy at any time without prior notice
7. Policy Effectiveness
This Cancellation Policy is effective and supersedes all previous cancellation terms.
